We have received reports of callers claiming to represent TWN Communications and encouraging customers to switch internet providers using claims about repair delays, rate increases, or special promotions.

These callers are not affiliated with or authorized by TWN. They cannot cancel, freeze, or make changes to your TWN account.

If you receive a suspicious call, do not share personal or payment information. Hang up and contact TWN directly using the number on your bill or the contact information on this website.

If you have already received one of these calls or acted on an offer, please contact us so we can review your account and document your concerns.