Are you fiber ready?

No term commitments. No data overages.

Just fast, reliable internet.

Fiber Internet

Digital Phone

Streaming TV

Business

INTERNET

Fast, reliable internet, unlimited data, symmetrical speeds, no term commitments for standard residential plans.

what plan is right for you?

25 MBPS

Best for the basics only. Ideal for small households with light internet usage.

$49.95*1
Month

FIBER

50 MBPS

Multiple users can get in on the action. The basics plus videoconferencing and high-quality streaming.

$59.95*1
Month

FIBER

100 MBPS

Game on and stay connected. Good for streaming, gaming, and a few smart-home devices.

$79.95*1
Month

FIBER

400 MBPS

Take it up a notch! Enjoy multi-device streaming, gaming, and whole home connectivity.

$99.95*1
Month

FIBER

1 GBPS

The sky is the limit. Do it all…optimally. Get ready for the ultimate internet experience!

$119.95*1
Month

FIBER

Click here for TWN Communications Indiana Fiber Broadband Labels

TWN fiber internet is now available in select communities with more homes being added to the network every day.

Take the first step toward fast, reliable fiber internet. Sign the Underground Agreement today!

If you’re already in a fiber-ready area, CALL 833-727-5563 NOW to sign up for service.

*This progress map is for illustrative purposes only and is not drawn to scale. Some restrictions may apply for service availability in fiber-ready areas. Please click “get started” to check for fiber availability at your current address or contact TWN Customer Care at 833-727-5563 for more information.

Call For More Information

How It Works

STEP 1

Sign The Underground Agreement

STEP 1

Signing the Underground Agreement simply gives us permission to put the necessary equipment on your home. There is no obligation to sign up for service.

STEP 2

Placement is marked at your home

STEP 2

TWN field crews will place physical markings on the ground at your property to detail the fiber path to your home. You will be notified when we are in your area. You will be able to review and approve the path prior to equipment installation.

STEP 3

Equipment Is Installed

STEP 3

A fiber drop is placed at your location, and your home is ready for fiber Internet service!

STEP 4

Sign Up For Service

STEP 4

Once your home is fiber-ready, you will have the opportunity to sign up for service and select your plan.

SPECIAL RESIDENTIAL PROMO

DIGITAL PHONE SERVICE ONLY $10*†/MONTH

when you sign up for a 100† Mbps+ internet plan

Digital Phone

Regular Price $24.95*†/month

TWN Digital Phone Service uses your internet connection to allow you to make and receive unlimited local and long-distance calls.

Convenient features include:

  • Call forwarding
  • Call waiting
  • Caller ID
  • Caller ID Block
  • Call Return
  • Message Waiting Indicator
  • Automatic Redial
  • Voicemail Box
  • Voicemail to email

STREAMING TV

Stop paying for channels you don’t watch. Save money and ditch the equipment. View your shows anywhere, anytime. Mybundle.tv/twn/tv makes streaming TV simple. Eliminate the confusion and let MyBundle create a customized streaming package based on your viewing preferences. The key to a great streaming experience is having a fast, reliable internet connection. Start streaming your favorite shows and series today with internet from TWN.‡

TWN Enterprise Solutions

Experience the TWN Fiber Advantage for Business

  • Up to 99.999% network reliability
  • Priority service calls
  • Static IP address included
  • Concierge-level service
  • 24×7 network monitoring and support

Learn more or call 877-877-6861, option 2

STAY UPDATED

Curious when construction will start or be completed in your neighborhood? Want the inside scoop on the fiber installation process, plans, and other services offered by TWN? We regularly publish articles so you can learn more about fiber broadband, as well as stay in the loop about the work we’re doing in your area.

Call For More Information

Questions

The best way to receive updates is to pre-register for service by signing the Underground Agreement at twncomm.com/heartland.

TWN has service available to HREMC members in some areas now. Construction will continue in phases with the goal of reaching all HREMC members during our planned build-out. You can track our construction progress by zone on our service map.

In some cases, yes. Generally, the wires for fiber will follow the path of your current HREMC electric service.

If you have underground utilities, the new fiber cables will be underground as well. TWN will make every attempt to ensure these disturbances are minimal and as non-intrusive as possible.

If you have private underground lines, we will need your help to locate these lines. Examples of private underground lines include irrigation sprinklers, gas BBQ, landscape lighting, pool equipment, or other private underground systems. Please collect any information you may have about the location of these private underground lines.

Identifying public utilities and private underground lines is an essential part of the Underground Agreement. Signing the Underground Agreement is necessary to grant TWN field crews permission to place physical markings on the ground at your property to detail the fiber path to your home. You will be able to review and approve the path prior to equipment installation.

If the wires for your HREMC electric service are overhead, your new fiber cables will generally follow that same path.

To bring HREMC’s fiber to each member, there may be a small junction box, or NID, attached near the meter location.

For members who choose to subscribe to TWN’s broadband services, TWN will install a modem (ONT) and Wi-Fi router inside the home or business.

*Services provided by TWN Communications. Not available in all areas. Restrictions, terms and conditions apply. Taxes, regulatory, surcharges and other charges are applicable. A one-time line connection fee of $199.00 may be applicable for internet service. This non-refundable fee will be applied after network construction has been completed in your area. Call for details or visit twncomm.com/terms-conditions for additional information and terms and conditions of services. Residential customers on qualifying internet plans will receive download/upload speeds of 25.0 Mbps to 1.0 Gbps, per respective plan. A 30-day notice is required to cancel service.

†To receive the special $10 Digital Phone bundle discount, customer must subscribe to a 100 Mbps or greater fiber internet plan. Reduced pricing applies to phone service only.

§Digital Phone service. International call rates apply. Unlimited calling applies to local and long distance calls within the contiguous United States. Digital Phone 911 Service operates differently than traditional 911. See https://www.twncomm/911.html for information. Unlimited usage subject to “fair and normal” usage limitations as described in terms and conditions.

‡Streaming services are offered through our partner, Mybundle.tv. Your streaming service will be invoiced separately. For questions regarding your streaming service or invoice, contact Mybundle.tv/twn.